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Refund Policy  

Refund and Return Policy                                                                             

Effective Date: July 2, 2026

At Hello Hilda Beloved, customer satisfaction is important to us. Please review our refund and return policy before making your purchase.

All Sales Are Final

 Because many of our products include carefully selected resale items, limited-quantity merchandise, and exclusive Hello Hilda Beloved products, all sales are final unless an item arrives damaged, defective, or incorrect  . Returns or refunds are not available for:

  • Change of mind

  • Incorrect size, color, or style selected by the customer

  • Personal preference

  • Buyer’s remorse

Please review product descriptions, measurements, colors, and photos carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we're happy to help.

To qualify, please contact us within 7 days of delivery by emailing support@hellohildabeloved.com and include:

  • Your order number

  • Clear photos showing the damage, defect, or incorrect item

  • Photos of the shipping packaging if the damage occurred during transit

After reviewing your request, we will determine whether a replacement, refund, or other appropriate resolution will be provided.

Items Not Eligible for Refund

Refunds or replacements will not be issued for:

  • Change of mind

  • Incorrect size, color, or style selected by the customer

  • Items damaged through misuse, neglect, accidents, or normal wear and tear after delivery

  • Requests submitted more than 7 days after the delivery date

Refund Processing

If a refund is approved, it will be issued to your original payment method.

Please allow 5–10 business days for the refund to be processed. Depending on your financial institution, additional time may be required for the funds to appear in your account.

Questions?

If you have any questions regarding this policy or your order, please contact us :

Hello Hilda Beloved

Business Address:
5218 Southfork Blvd
Old Hickory, TN 37138

Email:
mountainoflove2023@yahoo.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM CST

We strive to respond to all customer inquiries within 48 business hours during normal business days.

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